Privacy Policy

For users based in the United States, including California

This Privacy Policy describes how TRAVLMATCH LLC and its subsidiaries, affiliates, and related entities collect and process personal information about our consumers. It provides the comprehensive disclosures required by the California Consumer Privacy Act (“CCPA”), together with other useful information regarding our collection and use of personal information. This policy applies to www.travlmatch.com and app.travlmatch.com. It does not apply to our collection and use of personal information in an employment capacity.

Personal Information Collected

We collect and use information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). Personal information does not include publicly available information, deidentified or aggregated information, or information excluded from the CCPA’s scope as detailed in the policy.

Personal Information Categories Chart

Within the last 12 months, we collected certain categories of personal information and retain them as specified. Examples include Identifiers, certain California Customer Records, Geolocation data, and Inferences, generally retained until the user requests deletion.

Sensitive Personal Information

We identify whether sensitive personal information is collected to infer characteristics and our retention periods. As described, we do not collect certain sensitive categories for inference purposes.

Sources of Personal Information

Directly from you, such as through forms you submit,
From service providers, such as payment processors,

How We Use Personal Information

We use and disclose personal information for business and commercial purposes, including providing and improving services, administering systems, protecting operations, measuring advertising effectiveness, making recommendations, managing relationships, analytics, safety, transactions, compliance, legal defense, and responding to law enforcement as required by law.

Sensitive Personal Information Use and Disclosure

Where applicable, we use or disclose sensitive personal information only for CCPA’s Permitted SPI Purposes, such as security, safety, short-term transient uses, service provision, and quality assurance. We do not use or disclose sensitive personal information for purposes beyond those Permitted SPI Purposes.

Additional Categories or Other Purposes

We will not collect additional categories or use personal information for materially different purposes without notice and, where required, consent. Aggregated or deidentified information may be used for any purpose, with safeguards to avoid reidentification.

Disclosing, Selling, or Sharing Personal Information

We have not disclosed personal information for a business purpose in the preceding 12 months. We do not sell personal information, including sensitive personal information, and have not sold it in the preceding 12 months.

Your Rights and Choices (California)

Depending on your jurisdiction, you may have: the right to know and data portability, delete, correct, limit sensitive personal information use, opt-out of sales or sharing, and be free from discrimination. Instructions to exercise these rights are provided, including contacting info@travlmatch.com. Verification, response timing, and fee rules are outlined.

How We Protect Your Personal Data

We apply administrative, physical, and technical measures to protect personal data. No system is completely secure, and transmission is at your own risk. You are responsible for safeguarding your information.

Privacy Policy Changes

We may update this policy as required by law and program changes.

Contact Information

Email: info@travlmatch.com

GDPR Addendum – Privacy Notice for Users in the EU/EEA/UK/Australia

1. Identity of the Data Controller

Prighter Group acts as our privacy representative and point of contact for EU and UK users. To exercise rights via Prighter, visit https://app.prighter.com/portal/13423805629.

2. Legal Bases for Processing

We process personal data under lawful bases such as Consent, Contractual Necessity, Legal Obligation, Legitimate Interests, Vital Interests, and Public Interest.

3. Categories of Personal Data

Identity, Contact, Financial, Technical, Usage, Marketing & Communications data, and in rare cases Special Category data with explicit consent or as permitted by law.

4. Data Collection Methods

Direct interactions, automated technologies, and third-party sources.

5. International Transfers

Transfers outside EU/EEA/UK rely on adequacy, Standard Contractual Clauses, consent, or other GDPR-recognized mechanisms.

6. Data Retention

We retain data only as long as necessary, applying storage limitation principles and secure deletion/anonymization.

7. Your GDPR Rights

Access, rectification, erasure, restriction, portability, objection, and rights regarding automated decision-making.

8. Exercising Your Rights

Contact: info@travlmatch.com. Identity verification may be required. We respond within one month, extendable for complex requests.

9. Data Protection Officer